A customer can ask for the refund only within 24 Hours of the purchase.
No Refund will be given to the customer after 24 Hours of purchase under any circumstances.
A payment gateway fee @ 2% of the paid amount and processing fee @ 5% of the paid amount will be deducted from the amount to be refunded.
Refund Request email must be sent to info@skaarvi.com within 24 hours of the purchase.
Refund Process:
Below process should be followed to get the refund:
- Please send an email asking for a refund to info@skaarvi.com
- Kindly send the email from the registered email address only
- Make sure to write the word “Refund” in the Subject Line
- The refund request email must be sent within 24 hours of the purchase, if not the refund cannot be processed
- After sending the email, it will take 3 working days to process your refund. So please wait for 3 working days to get the response.
- Please do not send multiple emails, the system may spam your email address and block it.
- After your refund is processed, you will get the confirmation via email.
- It will take another 3 working days after the refund is processed to get the credit in the source bank account.
- The refund amount will only be credited to the same Bank Account / Card / Wallet from which the payment was made.
